Last Updated: May 31, 2026

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At YG Nest, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

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Returns

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Customers may request a return within 14 days of receiving their order.

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To be eligible for a return:

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• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

 

YG Nest reserves the right to refuse returns that do not meet these conditions.

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Non-Returnable Items

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The following items cannot be returned:

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• Custom-made or personalized furniture

• Clearance or final sale items

• Products damaged due to misuse, neglect, or improper handling by the customer

 

Damaged or Defective Products

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If your item arrives damaged or defective, please contact us within 48 hours of delivery. We may request photographs of the product and packaging to assess the issue.

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Where applicable, we will offer:

• A replacement

• A repair

• A refund

 

Refunds

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Once your returned item has been received and inspected, we will notify you of the status of your refund.

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If approved, your refund will be processed to your original payment method within 5-10 business days, depending on your payment provider.

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Shipping Costs

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• Original shipping charges are non-refundable unless the return is due to our error.

• Customers are responsible for return shipping costs unless the item was delivered damaged, defective, or incorrect.

 

Order Cancellations

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Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it may be subject to the standard return process.

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Contact Us

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If you have any questions regarding returns or refunds, please contact us through our Contact Page.

Thank you for shopping with YG Nest.